Organizational Information

At Pearson, were committed to a world thats always learning and to our talented team who makes it all possible. We are bold thinkers and standout innovators who push the boundaries of technology. We create seeds of learning that become the catalyst for the worlds innovations. Within the Pearson Virtual Schools (PVS) division we have reimagined K-12 education through our virtual school and curriculum offerings. Our schools, Connections Academy and Pearson Online Academy, provide a best-in-class online learning environment for K-12 students to acquire the skills and confidence they need to adapt and thrive in a changing world. We also support school districts with curriculum, teachers, and technology as they make the shift to online. The COVID-19 pandemic introduced significant disruption and transformation to the K-12 learning market. And as a result, our category has seen explosive growth and our business has experienced enormous increases in awareness and enrollments. This presents an incredible opportunity for our team to chart a ground-breaking path through this shifting environment to achieve continued success

Purpose Summary

The Advanced Specialist Service Provider serves as a primary liaison between Pearson Virtual Schools (PVS) and assigned partner schools, providing expert guidance and operational support for Related Services across Student Services programming and LiveServices. Operating at a Professional Individual Contributor level, the Advanced Specialist uses processes to support a designated portfolio of schools and services while applying sound professional judgment contributing to the consistent, compliant delivery of Related Services aligned to regulatory expectations and organizational standards.

This role plays a critical part in delivering Related Services; helping schools meet student needs, reduce compliance risk, and strengthen program quality in a virtual environment.

The Advanced Specialist Service Provider:

• Works collaboratively within established frameworks and guidelines



• Manages related service and stakeholder needs



• Applies specialized knowledge of special education and student services regulations



• Exercises professional judgment in decisionmaking and prioritization



• Contributes to team consistency, quality, and continuous improvement

Core Tasks and Responsibilities

Partner School Support

• Collaboratively support designated partner schools in ensuring required Related Services are delivered in alignment with IEPs, 504 plans, and other documented needs.



• Collaborate with internal teams and vendors to facilitate timely provisioning of related services



• Monitor implementation to ensure services are delivered consistently and compliantly in a virtual setting.

Related Services Coordination & Provider Oversight

• Partner with internal and external teams to support coordinated delivery of related services, ensuring alignment to student plans, service frequency, and regulatory requirements.



• Assist schools with navigating service delivery Related Service challenges, continuity concerns, and provider coordination issues.



• Contribute to oversight activities that support service quality, documentation accuracy, and audit readiness.

Program Standards, Quality & Accountability

• Collect, analyze, and interpret Student Services Related Service data to assess program health, compliance indicators, and implementation of quality.



• Provide schools with actionable insight and guidance to strengthen Student Services Related Services programming and address identified gaps.



• Support continuous improvement efforts by identifying trends, risks, and opportunities across assigned schools.

Compliance, Audit & Risk Assurance

• Serve as a knowledgeable partner to schools for related service vendor needs

Consultation, Training & Capacity Building

• Provide ongoing related services consultation to school leaders and Student Services staff to build understanding, confidence, and capacity.



• Support onboarding and training of new school staff and/or vendors with related service processes



• Deliver or coordinate targeted training aligned to Student Services expectations, tools, and best practices.

Collaboration & Stakeholder Engagement

• Build and maintain strong working relationships with partner schools leaders, Student Services staff, and internal PVS stakeholders.



• Collaborate crossfunctionally with legal, operations, analytics, and service delivery teams to support aligned execution.



• Serve as a trusted point of contact for assigned schools within the defined scope of related services support.



• Other duties as assigned

Required Skills, Experience, and Competencies

• Bachelors degree in Education (Masters preferred)



• Current professional license in Special Education or related field



• Minimum of 3 years experience supporting or managing special populations programs and case management



• Strong working knowledge of federal and state special education regulations



• Ability to analyze data, manage competing priorities, and deliver results within established timelines



• Strong written and verbal communication skills in virtual and collaborative environments



• Comfort working within a matrixed organization and navigating ambiguity with professionalism



• Technological proficiency, including Microsoft Office tools and virtual collaboration platform

Key Relationships

• Lead, Service Delivery Management



• Student Services leadership and peers



• Partner school stakeholders, leaders, and Student Services staff



• Legal, analytics, and operational partners

Compensation at Pearson is influenced by factors including skill set, experience, and location.

The full-time salary range for this role is $ 75,000 - $85,000.

This position is eligible for Pearsons annual incentive program. Information on benefits can be found here.

Applications will be accepted through June 30, 2026 .This window may be extended depending on business needs.

Who we are:

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

Job: School Service Delivery

Job Family: LEARNING\&\CONTENT\_DELIVERY

Organization: Virtual Learning

Schedule: FULL\_TIME

Workplace Type: Remote

Req ID: 24524

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